Shipping Info

Shipping Locations

We currently ship to all locations within South Africa.
If your area isn’t listed at checkout, please contact us at glazedgelco@gmail.com to explore alternative options.

Processing Times

• Orders are processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed the next business day.

• During peak periods or unforeseen delays, we will notify you as soon as possible.

Shipping Costs

• Shipping fees are calculated at checkout based on your location and order weight.

• Free shipping is available for orders over R1,200.

• Your final shipping cost will be shown before confirming your purchase.

Tracking Your Order

Once your order has shipped, you’ll receive an email with a tracking number.
You can use this number to track your parcel on the courier’s website.

Delivery Issues

If your parcel is delayed or missing, contact us at glazedgelco@gmail.com with your order number. We’ll do our best to help.

Please ensure your shipping address is correct at checkout. We are not responsible for deliveries delayed or returned due to incorrect or incomplete address information.

Changes to This Policy

We reserve the right to update this policy at any time.
Changes will be posted on this page with the latest update date.