Shipping policy

A Legal Disclaimer

Shipping Locations

We currently offer shipping to anywhere in South Africa.

If your location is not listed, please contact us at Glazedgelco@gmail.com for more information about potential shipping options.

Processing Time

Order Processing: All orders are processed within 1-2 business days from the time of purchase. Orders placed on weekends or holidays will be processed the next business day.

Business Days: Monday through Friday, excluding public holidays.

Delays: In rare cases, there may be delays due to factors such as high order volume or unforeseen circumstances. We will notify you of any delays as soon as possible.

Note: Delivery times are estimates and can vary depending on the destination, weather, and courier service availability.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, weight of the order, and chosen shipping method. The shipping fee will be displayed before you confirm your order.

Free shipping may be available for orders over a R1200

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

Delivery Issues

Missing or Delayed Packages: If your package is delayed or seems to be lost, please contact us at glazedgelco@gmail.com with your order number. We will do our best to assist in locating your package.

Address Issues: It is your responsibility to ensure that the shipping address provided is correct. We cannot be held responsible for packages that are undeliverable or returned due to incorrect or incomplete address information.

Changes to Shipping Policy

We reserve the right to update or modify our shipping policy at any time. Any changes will be reflected on this page with an updated effective date.